Discover Cozy Elegance
Introducing our latest Autumn Winter addition, the Luxurious Merino Wool Mock-Neck Pullover, designed exclusively for women who cherish both comfort and style. This top-tier knitwear merges the timeless appeal of a solid mock-neck pullover with the unparalleled softness of 100% Australian extrafine Merino wool. Experience a blend of casual elegance and luxury in your everyday wardrobe.
Product Features
Our Merino Wool Pullover is a testament to superior quality and thoughtful design. Crafted from a single, seamless thread, it offers unmatched softness and a high-end feel. The fine 12-gauge fabric presents a perfect balance of medium thickness and light weight, making it ideal for both fall and winter. Its long sleeve turtleneck design exudes a classic charm, complemented by the regular fit that suits every body type. The product’s hallmark is its 17.9-micron wool fineness, ensuring a fluffy texture and the best anti-pilling performance.
Benefits of Choosing Our Merino Wool Pullover
- Supreme Comfort: Thinner and softer than regular wool, it offers comfort next to skin without the typical itchiness of wool.
- Versatile Wear: Perfect for various occasions, from casual outings to formal events.
- Environmental Friendliness: 100% natural, renewable, and biodegradable, making it an eco-conscious choice.
- Warmth and Durability: Even a thin layer provides effective warmth, ensuring longevity and consistent performance.
- Easy Care: Hand washable with gentle detergents, maintaining its quality and appearance with minimal effort.
When to Wear This Sweater?
The Merino Wool Mock-Neck Pullover is ideal for those crisp autumn days and chilly winter evenings. Whether you’re heading to the office, enjoying a weekend getaway, or simply relaxing at home, this sweater is your go-to choice for staying warm and stylish. Its all-season versatility makes it a staple in any wardrobe.
What Makes It Special?
This pullover is not just a piece of clothing; it’s an experience. The luxurious touch of 100% Merino wool, coupled with its sophisticated mock-neck design, sets it apart from the usual knitwear. It’s a garment that doesn’t just keep you warm; it makes you feel pampered and elegant. The attention to detail, from the seamless knitting to the fine yarn quality, speaks volumes of its exclusivity.
Take the Step Towards Refined Comfort
Embrace the colder seasons with our Luxurious Merino Wool Mock-Neck Pullover. It’s more than just a sweater; it’s a statement of style and comfort. Add to cart now and experience the perfect blend of warmth, luxury, and elegance in your everyday attire.
Note: Please refer to the size chart before placing your order and allow a minor measurement deviation due to manual measurement. Remember, it’s all about finding your perfect fit!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Joy To Use (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://joytouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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